Frequently Asked Questions
Everything you need to know about your order and our dancewear collections.
How do I determine my correct size for dance shoes and apparel?
Each product page features a detailed size guide. Since dancewear often fits differently than street clothing, we recommend measuring yourself and comparing those figures to our specific brand charts for the best fit.
What is your return policy for dancewear?
We accept returns within 30 days of purchase, provided the items are in their original condition, unworn, unwashed, and with all tags attached. Please note that tights and undergarments cannot be returned for hygiene reasons.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your performance gear sooner.
Do you offer group discounts for dance studios or teams?
Yes, we provide special pricing for bulk orders and registered dance studios. Please contact our dedicated wholesale team through our 'Professional Account' page for more information.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for qualifying orders.